Pier One Sydney Harbour, Autograph Collection, Sydney
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Key details
About the Hotel
11 Hickson Road, Walsh Bay,
Sydney,
Australia,
2000,
New South Wales
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Bridge View Room
Max:
2 persons
30 m²
Bed options:
1 King-size bed
Landscape view
Shower
Coffee machine
room details
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Suite Harbour View
Max:
2 persons
50 m²
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
room details
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Hickson Suite
Max:
4 persons
45 m²
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
room details
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Getting around
A guide to all available transportation options
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Live entertainment
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
11 Hickson Road, Walsh Bay,
Sydney,
Australia,
2000,
New South Wales
Map view
street view
11 Hickson Road, Walsh Bay,
Sydney,
Australia,
2000,
New South Wales
City landmarks
Opera House
Sydney Opera House
1.9
km
Park
Royal Botanic Gardens
2.0
km
Bridge
Sydney Harbour Bridge
950 m
Sydney
Sydney Harbour
2.4
km
Aquarium
SEA LIFE Sydney Aquarium
2.3
km
Amusement Park
Luna Park Sydney
2.6
km
Mall
The Rocks
780 m
Museum
Museum of Contemporary Art Australia
940 m
Sydney
Darling Harbour
2.0
km
Gallery
Art Gallery of New South Wales
2.5
km
Sydney NSW 2000
Darling Harbour dining
2.4
km
Park
Hyde Park
2.1
km
Planetarium
Sydney Observatory
920 m
Monument
Mrs Macquarie's Chair
2.8
km
Sydney Cove
Circular Quay
1.2
km
Museum
Australian National Maritime Museum
2.6
km
Mall
Queen Victoria Building
2.4
km
Church
St Mary's Cathedral
2.4
km
Sydney Harbour Bridge
Pylon Lookout at Sydney Harbour Bridge
2.5
km
Museum
Museum of Sydney
970 m
Museum
The Rocks Discovery Museum
800 m
Zoo
Taronga Zoo
3.3
km
Westfield Centrepoint 100 Market St Retail Level 5
Sydney Tower Eye Observation Deck
2.0
km
Garden
Chinese Garden of Friendship
2.5
km
Zoo
WILD LIFE Sydney Zoo
2.2
km
Museum
Government House
970 m
Museum
Powerhouse Museum
2.8
km
Museum
Justice and Police Museum
1.4
km
Watsons Road Millers Point
Observatory Hill Park
1.0
km
Bridge
Sydney Harbour Bridge Climb
950 m
Nearby
Sydney Harbour Bridge
Pylon Lookout at Sydney Harbour Bridge
500 m
Restaurants
Lobby Lounge Bar
220 m
11 Hickson Road
Hickson One
220 m
Pier One Parkroyal
The Dining Room
540 m
93 Macquarie St Sir Stamford at Circular Quay Hotel Sydney
The Bar
410 m
Park Hyatt sydney 7 Hickson Road
The Original Harbour View
430 m
18 Lower Fort Street
6 Head 1788
600 m
7-27 Circular Qy W The Rocks
Quay Restaurant
750 m
Upper Level
Lotus Dumpling Bar
330 m
U 3 16 Hickson Rd Dawes Point
Azzurro 753
340 m
Shop 7-8 16 Hickson Rd
Reviews and Ratings
Feedback from previous guests about their experience.
70%
enjoyed the hotel and would happily stay again
7.0/10
Very good
Rooms
7.6
Location
9.2
Service
7.0
Dining
7.8
Chris
United States,
March
2025
6.6/10
I enjoyed a four-night stay at Pier One Sydney Harbour in January, and I must say that the location is ideal, providing scenic views while being a peaceful retreat from the hustle and bustle of Circular Quay. My room was spacious, well-appointed, and exceptionally clean. However, I did encounter some service hiccups during my visit, particularly regarding responsiveness and attention to detail. Overall, my experience was positive, but there are areas for improvement.
Rooms
8.0
My room was spacious, clean, and full of natural light, featuring a comfortable bed and great amenities like a Dyson hairdryer. It was cozy and unique compared to standard hotel rooms.
Service
6.0
The service was hit or miss; while some staff were friendly and helpful, I faced delays in room service and at the front desk, which impacted my overall satisfaction.
Location
9.0
The hotel is ideally located right by the harbor, making it easy to access Circular Quay and The Rocks. The views of the Harbour Bridge were stunning and added to the charm of my stay.
Dining
7.0
Breakfast options could use improvement, as they were not as extensive as I expected. However, the quality of the meals I did order was good, especially at odd hours like mid-night pizza.
Facilities
7.0
The hotel offers various facilities like room service and tours/ticket assistance. Yet, during my stay, some amenities felt understaffed and required additional attention.
Louis
United States,
March
2025
6.8/10
I had a mixed experience at Pier One Sydney Harbour. The location was absolutely stunning, right by the harbor and easy to explore the city. However, there were several issues that took away from the experience, like the slow drinks service and some unexpected upsells during my stay. Overall, it was nice but could've been better.
Rooms
6.0
My room was spacious and had a great view, but the decor felt a bit tired and the window was dirty, which muddled the view. The amenities were decent, but the layout was odd with limited storage.
Service
7.0
The staff were friendly and welcoming, offering a complimentary glass of sparkling wine at check-in. However, service was slow at times, especially with drinks in the restaurant.
Location
9.0
The hotel is in an amazing spot, within walking distance to many attractions like the Opera House and the Rocks. It was perfect for sightseeing and catching ferries.
Dining
7.0
The breakfast buffet was fantastic with a good variety, but I was disappointed when the restaurant was closed for private events, leading me to dine elsewhere more often than not.
Facilities
6.0
The hotel had some nice amenities, but I found the room service choices lacking in quality, and some areas felt under-maintained.
Roy
United States,
February
2025
6.8/10
I had a wonderful stay at Pier One Sydney Harbour, Autograph Collection. The location was unbeatable, just a quick walk from key attractions like the Sydney Opera House. The service was generally friendly, though there were some hiccups with housekeeping. Overall, the experience was fantastic, especially the dining options and views from the room. 😊
Rooms
8.0
My Bridge View Room was spacious and clean. It had a great layout connecting the kitchenette, living area, and bedroom. The stunning views of the harbor were just a bonus! I was a bit disappointed that my daughter's bed arrangement was not as expected, but we managed.
Service
7.0
I appreciated the warm welcome and the staff's attentiveness throughout my stay, especially when they provided a welcome drink upon check-in. However, there were a few moments, particularly with room service and housekeeping, that fell short of expectations. I had to request an iron multiple times, and my room wasn't serviced timely once. Still, they endeavored to rectify any issues.
Location
10.0
The hotel's location is perfect! It’s conveniently situated near Circular Quay and The Rocks, making it easy to explore the city's main attractions on foot. Plus, being right next to the iconic Sydney Harbour Bridge is simply stunning! 🌉
Dining
8.0
The breakfast buffet was impressive with a wide variety of options, including made-to-order eggs and fresh juices. While I did notice some chaos at the dining area due to staffing, the food quality was great overall.
Facilities
7.0
The hotel offered excellent facilities, including room service, dry cleaning, and concierge services. I was pleased with the amenities available, but I did find some things could have been better organized, particularly during busy times.
Joseph
United States,
November
2024
7.4/10
My stay at Pier One Sydney Harbour was largely wonderful, but there were a few hiccups along the way. I appreciated the attentive service and beautiful views, but I did encounter some issues with room readiness and communication. Overall, the hotel offers a unique charm and is conveniently located, making it a good option for anyone visiting Sydney.
Rooms
8.0
My room was modern, spacious, and had a beautiful view of the Harbour Bridge. However, I noticed it was a bit dark due to the small window, and the air conditioning didn't work very well.
Service
8.0
The staff were incredibly friendly and attentive, especially Jess at reception, who went out of her way to make sure I felt welcome. Her personal touch with amenities was appreciated. However, I did experience some delays in communication for room service that could be improved.
Location
9.0
The location was fantastic, right by the waterway and close to major attractions like the Opera House. It felt like a hidden gem that allowed me to enjoy Sydney without the hustle and bustle.
Dining
9.0
Dining at the hotel was excellent with a wide variety of choices available. Breakfast was particularly impressive, with fresh options that set me up for the day.
Facilities
7.0
The hotel had great facilities, including room service, which could benefit from faster response times. Amenities like the welcome drink added a nice touch to my experience.
Gregory
United States,
November
2024
7.4/10
I had a staycation at Pier One Sydney Harbour to celebrate a special occasion, and overall, it was a good experience. The staff were incredibly friendly and went out of their way to make our stay nice, particularly with thoughtful touches like a dessert plate in our room. However, there were some hiccups with room details and service during our stay that warranted attention. While the views from our waterview heritage room were stunning, the experience was somewhat marred by noise from the bar below and some communication issues with the concierge.
Rooms
8.0
The waterview heritage room was immaculate and offered beautiful harbour views, though noise from the bar below was a drawback. However, the cleanliness and decor were impressive.
Service
7.0
The staff were exceptionally friendly and made us feel special, especially Eugene, who helped with our celebration arrangements. However, there were delays in receiving our bags and some communication lapses at the concierge.
Location
9.0
The location is perfect, just a short stroll to major attractions like the Opera House and the harbour, allowing easy access to everything I wanted to explore.
Dining
8.0
Dining at the Gantry restaurant provides a great experience, set in a lovely atmosphere with delicious food options. Breakfast each morning was enjoyable, but I wished there were more variety.
Facilities
6.0
While the hotel offered useful amenities like room service and ticket assistance, I missed having a poolduring my stay. However, everything was well-kept and functional.
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